Privacy Policy


This Privacy Notice applies to all Personal Data that Le Voyage Gourmand / G Hall and other subsidiary or affiliations of Le Voyage Gourmand / G Hall (referred to throughout as “LVG”) and any websites or equivalent internet resources may generally collect, process and store about you.

By providing your Personal Data to LVG, you expressly acknowledge that you have read and understood this Privacy Notice.

LVG reserves the right to amend the Privacy notice from time to time where reasonable to ensure it continues to accurately reflect the way in which we process Personal Data. Any updates or changes to the Privacy Notice will be published on the LVG intranet and highlighted at the end of this document.

The privacy and security of the Personal Data collected from you is a priority to LVG. It is also important to us that you understand how we handle this data.

LVG’s Data Privacy Principles

Our data privacy principles apply to everything we do, no matter where we do it. To this end:

  1. Personal Data is collected and processed fairly, lawfully, transparently.
  2. Efforts to process of Personal Data when required, is done in a manner which attempts to impose the minimum privacy risk and impact to individuals.
  3. Personal Data of individuals is protected, secure and kept confidential.
  4. Personal Data is collected only where necessary for legal, regulatory and business purposes and only used for the purposes it was collected for.
  5. Personal Data is only retained for as long as is necessary to achieve the original processing purpose or to satisfy our legal and regulatory obligations.

For the purposes of any Data Protection legislation, the Data Controller is LVG.

What is the Basis for Processing this Personal Data?

Our processing of Personal Data is aimed purely to allow us to respond to your requests (such as for us to contact you, or to send you information) and is based on the following legal grounds:

Regulatory and legal obligations
We may collect and process Personal Data to comply with our regulatory or legal obligations.

Legitimate commercial interests
We may process Personal Data where such processing is necessary to pursue our legitimate commercial interests, such as operating this site and defending legal claims.

Where we rely specifically on consent to collect and process non-mandatory Personal Data, you are not obliged to provide your consent for the use of your Personal Data and you may subsequently withdraw your consent once it has been provided. It should be noted however that this may limit your experience with our resources and services.

What are my Data Privacy rights?

Every individual has the following rights in relation to the processing of their Personal Data by LVG:

  • The right to access and inspect their Personal Data or be provided with a permanent copy of the information being held about them.
  • The right to request the correction of any inaccuracies in their Personal Data or where the accuracy of information is disputed, to add additional information to give notice that they dispute the accuracy of the information content.
  • The right to request the erasure of their Personal Data, particularly where the continued processing of the information is no longer necessary.
  • The right to object to the processing of their Personal Data, particularly where there are no longer sufficient legitimate grounds for LVG to continue processing the information.
  • The right to restrict processing, data portability and the right to appeal any automated decision making or profiling.
  • The right to complain to a Data Protection Regulator about LVG’s processing of Personal Data.

It is important to note that the rights set out above are not unconditional and the specific circumstances of the processing being undertaken by LVG will determine if these rights may be exercised.

Information we may collect from you, and use we may make of it

We will hold and process any personal information which you provide via the site or by submitting emails and/or online forms, for our own internal business purposes, including lawful purposes relating to recruitment where information is sent by you via the recruitment part of the site.

Examples of Personal Data we may collect from you include, but is not limited to:

  • First Name and Surname
  • Contact telephone number(s)
  • Contact email address
  • Home or Office Address
  • Your Organisation details

In addition to the information you submit to us via the site, we may collect information about visits to the site. We collect information on the page browser access. This is used within LVG to improve the design and layout of our sites. We gather information on the relative popularity of each page, the average number of pages accessed by visitors, the number of emails sent or files downloaded, and the average time spent on the site. None of this information is linked back to you as an individual. For details of how we use Cookies and any Website Analytics, please see below.

Where we store your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy notice.

All information you provide to us is stored on our secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How is your Personal Data kept secure?

We employ best efforts to secure your data, including password protection, encryption, physical locks, etc., to protect Personal Data and to ensure it is processed appropriately, consistently and in accordance with applicable data privacy laws and regulations. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

If you are authorized to have access to the Personal Data of others, it is important that you take appropriate safeguards to protect this Personal Data.

LVG monitors Internet traffic to detect access to inappropriate websites or other materials.  LVG also uses email filters to block spam and computer viruses.  It is possible that some legitimate email messages and websites may be blocked or hindered by these filters.

Disclosure of your information

We do not pass on or sell online personal information to third parties. We may however share information within our organisation and in some cases, it will be necessary to pass information to our pension or share administrators. This may include our employees, agents, contractors and sub-contractors. Please note that by sending your personal information to us you are consenting to the processing and transfer of such information in this way.

How long is your Personal Data retained for?

We retain appropriate records of Personal Data for Regulatory, Legal and Contract administration purposes. We only keep Personal Data for as long as necessary for the purpose or purposes it was collected for. Records are retained for a predefined retention period that may extend beyond a contract with LVG. Personal Data is retained to comply with other legal and contractual obligations and requirements.

International transfers of Personal Data

We may transfer Personal Data, for the processing purposes outlined in this Privacy Notice, to any other companies within LVG or to Third Parties who process data on our behalf under our instruction. LVG and relevant Data Processors may operate globally across Europe, the Middle East, Asia Pacific, North America and Africa and may also set up establishments in other regions. We therefore reserve the right to transfer and process Personal Data on a global and worldwide basis in line with our legal, regulatory and contractual obligations.

We will only transfer Personal Data where necessary to operate our business, meet our contractual obligations and comply with our legal and regulatory obligations. We will endeavour to ensure that such transfers of Personal Data comply with all applicable data privacy laws and regulations and provide appropriate protection for the rights and freedoms conferred on all individuals under such laws. There may, however, be instances where for legal or contractual reasons, we are not permitted to transfer Personal Data outside of certain jurisdictions. Where required, further information concerning overseas transfers of Personal Data can be obtained from the LVG Data Protection Officer whose contact details are below.

Third Party Web Sites

We may provide hyperlinks from the site to websites of third parties. Please note that this privacy statement applies only to the contents of this site and not to those websites to which we may provide a link.

Cookies and Google Analytics
Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies (text files placed on your computer) to help the website operators analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.